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  #1  
Old 01-12-2011, 11:10 PM
Rhoda Jayne Rhoda Jayne is offline
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Join Date: Jan 2011
Posts: 2
reset link policy
Can someone tell me what the policy is here to reset links? I used the contact form on the shoppe page last week when I had an external hard drive & disk failure. I wanted to see if it was possible to resest links from an Andrea Gold purchase that I made in July 09.
I was wondering if I could get a link reset but I haven't heard back from anyone.
thanks, Rhoda
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  #2  
Old 01-13-2011, 02:21 PM
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donakat donakat is offline
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Join Date: Nov 2008
Location: San Diego
Posts: 14,502
I've PM'd Andrea to check this out, and I'm sure she'll get back to you soon.
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  #3  
Old 01-13-2011, 04:23 PM
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goldscraps goldscraps is offline
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Join Date: Feb 2007
Location: Northern Utah, USA
Posts: 19,495
Hi Rhoda,

Email me your order # to agold76@gmail.com and I'll see what I can do.
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  #4  
Old 01-14-2011, 09:54 AM
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Debra Debra is offline
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Join Date: Jun 2006
Posts: 17,498
Hi There. I'm sorry, I don't show any request to reset your zips. Can you please re-email your request including your order number and we will be happy to reset your links.
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  #5  
Old 01-14-2011, 08:07 PM
Rhoda Jayne Rhoda Jayne is offline
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Join Date: Jan 2011
Posts: 2
I'll email again with my order #. I'll try the contact us form again.
thanks,
Rhoda
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