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Thread: Help! I cannot log in the Shop!
01-20-2013, 04:45 PM #21
01-20-2013, 05:16 PM #22
I can't log in unless I add an item to the cart first.
I cleared my cache and cookies already.
My url ends in index.php
01-20-2013, 05:21 PM #23
01-20-2013, 05:28 PM #24
I have been playing and get in straight away if i take it off - so if my login url is
I get in no trouble at all
I had to close the tab and reopen and even then sometimes when I go to login the zenid comes back so delete it and make sure login looks like above so it ends in login.
then try it
If we can narrow it down hopefully we can get it fixed.
01-20-2013, 05:37 PM #25
nothing at end I will bet you get in
I have passed this all onto debra but anyone who tries let me know it will make it easier to confirm the issue.
01-20-2013, 05:50 PM #26
01-20-2013, 07:09 PM #27
I am using IE and having the same problems. Looked and I do have the 'zenid...." on the end of the login url. I removed it and tried again... but that didn't work either. Cleared my cache and cookies, too but still get it. The only way to log in is for me to put something in my cart. Sure hope they can get this straightened out soon.
ETA: I bookmarked your link... it is the same one you get to if you have added things into your cart. It did work but others who don't know this trick are not getting where they need to be.
Last edited by Bright Eyes; 01-20-2013 at 07:15 PM.
01-20-2013, 07:11 PM #28
01-20-2013, 07:30 PM #29
01-21-2013, 01:08 AM #30
Yes, it worked!
I deleted the &zenid..... so I kept only login at the end and there was no problem!
I think you found out what the trouble is Sharon!!creative greetings,