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Thread: Logging into store

  1. #1

    Logging into store

    I have been having problems logging into the store this weekend and still today. It will not accept my username and password.

  2. #2
    Hi Diane, can you try the lost password function?
    https://www.godigitalscrapbooking.co...word_forgotten

    If you still can't recover your password, send me your email.
    Thanks

  3. #3
    Join Date
    Mar 2012
    Location
    NSW Australia
    Posts
    4,592
    I can't sign into GDS so I can go to my gallery- keeps coming back to Logon page. But I went into Dana's Footprint Digital Design Store and was able to download a freebie? Help please..

  4. #4
    Join Date
    Dec 2007
    Location
    Belleville, Illinois
    Posts
    52,063
    Gals -

    I am sending these messages on to Debra - our owner.
    She has a tech guy working on this!

    Hang in there with us....we are working to get this fixed!

    Cathy
    ST Leader


  5. #5
    Quote Originally Posted by hy ellen View Post
    I can't sign into GDS so I can go to my gallery- keeps coming back to Logon page. But I went into Dana's Footprint Digital Design Store and was able to download a freebie? Help please..
    Hi Ellen, are you trying to login to the store, right?
    If so, do you get any error message?
    Try the forgotten password feature:
    https://www.godigitalscrapbooking.co...word_forgotten

    Thanks

  6. #6
    Join Date
    Jul 2012
    Location
    Grafton, NSW, Australia
    Posts
    4,751
    hy ellen is one of my CT, she sent me an email this morning about this. I have her log in details (with her permission) I am able to log in as her but when she tries it doesn't work. She said there was an error message. I asked her to try to do a screen shot and send it to me so I could forward it on, but she doesn't now how.




  7. #7
    Quote Originally Posted by vicki23 View Post
    hy ellen is one of my CT, she sent me an email this morning about this. I have her log in details (with her permission) I am able to log in as her but when she tries it doesn't work. She said there was an error message. I asked her to try to do a screen shot and send it to me so I could forward it on, but she doesn't now how.
    Hi vicki, got it.

    Ellen, please try clearing your browser cache and then try log in again.
    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Thank you

  8. #8
    I'm still not able to log into the store. I cleared my entire history as suggested. When I try to log in it keeps reverting back to "Welcome Guest - Would You Like To Log Yourself In?"
    Last edited by GDSDiane; 11-06-2012 at 10:42 AM.

  9. #9
    Quote Originally Posted by GDSDiane View Post
    I'm still not able to log into the store. I cleared my entire history as suggested. When I try to log in it keeps reverting back to "Welcome Guest - Would You Like To Log Yourself In?"
    Diane, please contact me at diego [at] customscriptz.com

    Thanks

  10. #10
    Quote Originally Posted by Diego View Post
    Diane, please contact me at diego [at] customscriptz.com

    Thanks
    Sent e-mail. Thank you.

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