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Thread: Problems seeing store items
06-17-2012, 04:25 PM #1
Problems seeing store items
I can view parts of the store, like the home page and what's new, but when I try to click on a particular product, no matter which designer, the page starts to load, then gives me a DNS error. I've had this problem on other sites and generally the issue is to clear the IE history, etc, and I did that. One site required me to change my DST settings, so I even tried that, but nothign has helped so far. Suggestions?
06-17-2012, 04:41 PM #2
Hi Jayne. This is the first I've heard of this issue. Since it has happened to you with other sites, my suggestion would be to try using Firefox to see if the issue happens with that browser as well. Please let me know.
Also, if anyone else is having this issue, please post here and let us know.
06-17-2012, 04:57 PM #3
06-17-2012, 04:58 PM #4
06-17-2012, 06:11 PM #5
Glad to hear it's all straight now :) Thanks for letting us know :)
06-17-2012, 07:31 PM #6
I've had a similar problem, but don't think it's my computer. Occasionally, there is no preview photo of a kit or item in the store. Should I report that when I find it? The introductory thread in the forum (if there is one) has the preview, though, so I know it should exist.
And we still get some previews that are just too small to see what the kit is like. I know I just pass those by. Just sayin'....
06-18-2012, 12:24 AM #7
I also had similar problem, few days ago, about the 2 kits "The Call", ... no previews.... I thought that may be i just arrived on the website at the moment items was downloaded.. ??? Later it was ok.
06-18-2012, 05:29 AM #8
06-18-2012, 09:16 AM #9
Last edited by Amanda; 06-18-2012 at 09:21 AM.
06-28-2012, 03:31 AM #10