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Thread: Shipping Fee??

  1. #1
    Join Date
    Sep 2008
    Location
    Austin, Tx.
    Posts
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    Shipping Fee??

    I just placed a large order in my cart and there is a $3.85 shipping fee? Have we always paid a fee? Is this new?? I either never noticed or this is new! Does anyone know?






  2. #2
    Join Date
    Dec 2007
    Location
    Belleville, Illinois
    Posts
    51,691
    Quote Originally Posted by agarzaldynrd View Post
    I just placed a large order in my cart and there is a $3.85 shipping fee? Have we always paid a fee? Is this new?? I either never noticed or this is new! Does anyone know?
    I have never seen a shipping fee. Did you opt to have it put on CD instead of download.....is that even an option? Will be watching to see what you figure out on this one.


  3. It may just be that there was an "oops" made when an item was added to the store. I'd PM Holly to find out, because unless, as Cathy said, you had it put on CD, there shouldn't be any shipping fees.

  4. #4
    Same thing happened to me with Marshmella's Tropical Oasis elements, it appears to be only available on a CD instead of download, it must be a boo-boo.

  5. #5
    Join Date
    Dec 2007
    Location
    Belleville, Illinois
    Posts
    51,691
    Yep, happened to me too. I just put all of the May Artist Palette items in my cart, and it wanted to charge me a shipping charge. Definitely an oops somewhere.

    Has someone emailed Holly?


  6. #6
    Join Date
    Feb 2007
    Location
    OH, USA
    Posts
    9,999
    i haven't had this happen
    i am going to show this thread in "report problems" too



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