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Thread: Help!!!!

  1. #1
    Join Date
    Sep 2008
    Location
    Austin, Tx.
    Posts
    34,931

    Help!!!!

    I can't seem to get onto the chat room. My computer keeps telling me to download the java plug-in and when I try it won't let me. Also when I try to clear my cache....well I can't find my cache!!! I'm also having problems with the java thing in facebook for downloading pics.






  2. #2
    Join Date
    Sep 2008
    Location
    Austin, Tx.
    Posts
    34,931
    OK, I have firefox 3.6....where is my cache so I can clear it??






  3. #3
    Join Date
    Feb 2007
    Location
    OH, USA
    Posts
    9,999
    I use firefox too

    go to tools, and then there is a tab "clear private data"
    in that tab you have the options to clear cache, history, cookies

    every once in a while I can't get into the chat room
    If I go to internet explorer, i usually can.
    I dont know if it is a glitch, but just once in a while i have troubles.



  4. #4
    Join Date
    Sep 2008
    Location
    Austin, Tx.
    Posts
    34,931
    That's the problem...I don't have a button for clear private data. I upgraded to firefox 3.6 and it's different. I just can't find it.






  5. #5
    You're lucky, since Firefox upgraded I can't barely get it to open and have had to move to Safari.

    Can you go into the Firefox preferences and clear it that way?

  6. #6
    Join Date
    Sep 2008
    Location
    Austin, Tx.
    Posts
    34,931
    I keep clearing my log-ins!!! UGH!






  7. #7
    Join Date
    Aug 2009
    Location
    Michigan. USA
    Posts
    1,328
    Just a guess, but maybe...tools>options>advanced>network>clear now?

  8. #8
    For the Mac and Firefox 3.6, go to Firefox>Preferences>Advanced>Network>Offline Storage (cache)>Clear Now


  9. #9
    Join Date
    Sep 2008
    Location
    Austin, Tx.
    Posts
    34,931
    OK, tried what AZK recommended and did not find it. Dona I have a pc so thanks for the info. I can't find the preferences option.

    Thanks to all that are trying to help. I'll keep taking your recommendations and keep trying. THANKS!!!






  10. Thank you for letting me know that you all are having some problems with the Firefox 'upgrade'. I am also having problems with it 'opening' half of the time and other small irritants. I am probably going to go back to IE. Good luck Anna with clearing your cache, I can't find it either.

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